Technology for Remote Working

In the wake of government responses across Ireland and globally, businesses are facing a disparate workforce like never before, and with little to no warning. Entire technology campuses have closed around the world, placing an unprecedented demand on companies' infrastructures and remote working tools.

Remote working not only brings collaboration challenges but can severely challenge a business' resilience and security. If you're facing challenges due to the impact of coronavirus, we've compiled a short list of practical measures which you can deploy quickly to better enable and secure your workforce.

Work from anywhere – Employees who have never before worked remotely now need to be able to access the enterprise network from anywhere, on company laptops and mobile devices, at any time. Vendors, such as Cisco and Checkpoint, offer remote access solutions to ensure that connections between enterprise networks and individual devices are secure and can be used from virtually anywhere. Current users of Cisco AnyConnect Secure Mobility Client can now exceed their user limit to support an increase in remote workers and new customers can avail of a free license. Checkpoint is also offering a 60-day free trial of their endpoint security portfolio that enables secure remote connectivity for employees. Sign up here to facilitate access for your employees to Checkpoint’s Remote Access VPN, Mobile Security and Endpoint Security

Make use of collaboration tools – If your company doesn't currently use Cisco Webex or Microsoft Teams, both vendors have recently announced free licenses (3 months and 6 months, respectively – seat restrictions apply) for organisations. Both tools allow you to create secure spaces for your team to meet, share documents and collaborate in real-time. While there is no replacement for face-to-face on certain occasions, videoconferencing is the next best thing and will enable your business to work with more agility even after this outbreak passes.  

Home Network Protection – The majority of organisations will be sending people home to work on laptops – but most security protection will be designed for inside the firewall. There are already numerous coronavirus phishing scams circulating and we're expecting to see an influx over the coming days and weeks. Therefore, putting strong protection in place needs to be done simply and quickly, without impacting on user experience. Cisco Umbrella is DNS-level security which is easy to setup and get running. Umbrella can safeguard all the elements of home working without the huge and complex effort required to build new security infrastructure and capabilities. Cisco is currently offering free trials of Cisco Umbrella.

Multi-Factor Authentication – Many organisations are already avid users of flexible working tools, but it is vital that they know who exactly is at the end of that remote laptop. In order to rapidly deploy multi-factor authentication, it has to be streamlined and also incredibly flexible across the devices to which people will have access. Duo Security is a quick and clever way of allowing our customers to enable their employees to work remotely but ensuring that they retain control and visibility of who is accessing key systems. Duo also supports most cloud-based applications, so accessing cloud apps such as Office 365 is safe, secure and simple. Cisco is currently offering free trials of Duo MFA.  

Privileged Account Management – If you are in a regulated industry, or you just want to ensure that the people accessing and configuring your key IT systems are who they say they are, quickly deploying a PAM system like Thycotic might be a key enabler in your business continuity (BCP) plan. Some companies may find themselves in need of third party support for their critical IT environment if they lose key staff due to illness, so being prepared to hand over tasks in a controlled and concise way is a vital requirement. 

We are here to support you

To address some of our customers’ most pressing challenges, Logicalis Ireland has instituted Rapid Support Services designed to support your needs to deploy remote workers, maintain security and infrastructure readiness, and provide supplemental IT staff support. All services are designed to be delivered remotely by a Logicalis Engineer.

About our Rapid Support Services