Pressure to impact revenue puts CIOs under immense strain, study finds

  • 61% of CIOs say time spent on strategic planning increased in last 12 months
  • 43% of CIOs are measured on revenue growth
  • 49% state job satisfaction decreased in last 12 months
  • 29% say work/life balance got worse

Dublin, 15th January 2020: The role of the CIO is evolving with more of a focus on revenue and strategy, according to the recently released Global CIO Survey from Logicalis Ireland, the IT solutions and managed services provider. The study, which involved 888 CIOs from around the world including Ireland, found that 61% of CIOs have spent more time on strategic planning in the last 12 months whilst 43% are now being measured on their contribution to revenue growth.

The survey reveals that although CIOs are becoming more strategic and accountable, they are under pressure with reduced budgets and higher security risks. Almost half of respondents (48%) say that their time spent on security defenses has increased in the last year, with CIO’s spending 25% of their time on information and security compliance. The maintenance of technology remains a key aspect of the CIO’s role, with CIOs on average, spending one-third (33%) of their time focused on day-to-day management of technology.

The increased strain is having a negative impact on CIOs’ enjoyment of their job. Almost half of CIOs (49%) believe their job satisfaction has decreased in the last 12 months, whilst 29% say their work/life balance has worsened. The expanded focus on strategy and revenue has had an impact on the amount of time CIOs are able to spend on innovation, with 30% saying it has decreased in the last 12 months.

Andrew Baird, Managing Director, Logicalis Ireland, said: “Our survey shows that the role of the CIO has changed and continues to evolve as a result of digital transformation. Not only is the position more important than ever before, CIOs now have  company performance and business strategy on their list of responsibilities, as well as the management and maintenance of IT infrastructure within their organisation.

“The fact that businesses and CIOs are embracing this increased involvement in company operations and policies shows how crucial technology is for unlocking competitive advantage and boosting workforce efficiency. However, it must also be noted that this is having an impact on CIOs in terms of the amount of pressure they are under, job satisfaction and work/life balance.

“In order to capitalise on the benefits of digital transformation and reap the rewards that the latest technologies offer, organisations must ensure their CIO is fully supported and provided with the necessary resources to enable them to fulfil their day-to-day duties and contribute to the overall business strategy.”

Get the full report here