With the 2018 / 2019 Logicalis CIO Survey identifying that over 50% of CIOs are now measured on their ability to deliver service innovation, there is growing pressure to undertake projects that will digitise operations through cloud services, Internet of Things (IoT) and Artificial Intelligence (AI).
However, according to 2018 research from the PM Summit, organisations in Ireland are experiencing project failure rates of 19% at an average cost of €580,000 per project. In addition to the outright failure of projects, others are not meeting goals, are exceeding budgets or are being delivered late.
Therein lies the problem for the modern day CIO. Undertaking innovative IT projects should be a key focus for CIOs everywhere, but the facts don’t lie and there is bound to be a reluctance to invest time and money in a project that is at risk of failure. When this happens, weeks or months of developing schedules, deciding on budgets, identifying objectives and implementing the stages, can be lost. And obviously, taking the size of your organisation into consideration, the larger the project, the larger, and more expensive the problem, if it does fail.
Often IT departments are working with limited resources from the offset and the larger IT projects outside of the day-to-day activities tend to be run in series, rather than parallel. When the department comes under pressure, CIOs then have to throw their efforts into ‘keeping the lights on’, rather than implementing the exciting and innovative new projects that are designed to give their organisation the upper hand against competitors.
Inevitably, the shortage of resources will have an impact on the proposed timings of a given project. If they are allocated elsewhere or tied up for longer than planned, this will have a knock-on impact for the rest of the project, as well as others in the series, and can prevent the benefit realisation target from being met on time, or at all.
Even if you have the correct amount of resources and technologies in place to complete a project, often it’s the human skills needed to implement them that are tied up; stalling projects and resulting in failure.
That’s not to mention the lag or gap that can occur and jeopardise projects when people leave with their specialist in-house knowledge and skillset – something that has become a major problem with the change in working habits, whereby people change jobs every two or three years.
This is exacerbated by the fact that technology is constantly changing at an ever-increasing speed and employees tend to specialise in one sort of technology or area of expertise. The cyber security skills gap is something that everyone has heard of and the truth is that this skills gap is IT industry-wide.
While you can’t pull extra time and technical know-how out of thin air, or magically create an immediately accessible pool of skills where there isn’t one, you can take advantage of an experienced IT partner, such as Logicalis.
Not only will this external partner have access to multidisciplinary professionals who are skilled in a variety of technologies, they offer an array of services, from IT health checks and upgrades to complete migration and restructure.
At Logicalis, we deliver short-term strategic engagements, as well as once-off assessments and longer-term contracts. Our resources are renewable and scalable, with an experienced team that can ensure your IT project is timely, cost-effective and successful.
We focus on the outcome, not the process, and work with clients to determine the solutions and strategies that will support their individual objectives. We understand that not every organisation is the same.
Whether its hyper-converged infrastructure or cybersecurity, we have the right expertise, planning abilities and resources to help you deliver growth and differentiation for your organisation through service innovations, while also keeping the lights on.
Through collaboration with an experienced IT partner, such as Logicalis, you are now positioned to strike a balance between innovation and operations.