Hero image

Managed Services

Managed Services provides monitoring and management of IT systems by third-party specialists over the wire. The service often spans servers, networks, storage, and security and is underpinned by a detailed Service Level Agreement.

Managed Services has proven to be an extremely effective and cost-efficient solution, with virtually no latency for remote connections from one place in the world to another – regardless of distance.

The business benefits

  • 24x7 proactive monitoring and management
  • Single point of contact
  • Instant access to highly skilled technicians and resources
  • Fully mature ITIL processes
  • Predictable monthly fee
  • Complete peace of mind
Managed Services Solutions

Managed Services Solutions

When you decide to look for a Managed Services provider, you should start by pinpointing exactly what kind of partner your organisation needs. As well as assessing their services, policies and resources, you should also look closely at the way they conduct their business.

6 critical questions to ask a potential Managed Services Partner

Outsourcing the management of your technology is a proven way to increase your service levels and, in many cases, decrease your costs. But only when you get it right.

3 Levels of Managed Services